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AI front desk for
service businesses

Stop losing ready-to-book customers to slow follow-up. Qexo responds, qualifies, calls, and helps schedule every lead the moment they reach out.

Set up your AI front desk

Always on

Web and voice intake

One workspace

Lead to appointment

Full context

Every interaction retained

Human control

Review and intervene

How does it work?

How does Qexo turn more inquiries into booked work?

One connected workflow from the customer's first message to a clear, confirmed next step.

01Capture

Meet every new inquiry while intent is still high.

Qexo gives customers an immediate, useful response across your web intake. Their exact message, contact details, requested service, and consent stay attached to one lead.

  • ✓Structured customer and service details
  • ✓Configurable intake and consent language
  • ✓No copy-pasting between tools
Qexo live
IN

New inquiry

Air conditioner stopped cooling

Responding now
JR

Jamie Rivera

Web form · 9:42 AM

NEW

Our AC is running but the house keeps getting warmer. Can someone visit today?

HVAC repairTodayWeb
Q

Responding with service-specific intake

02Understand

Turn an open-ended request into a clear next action.

Lead intelligence identifies intent, urgency, service fit, and missing information. Your rules decide what is ready, what needs review, and what should not move forward.

  • ✓Evidence-backed qualification
  • ✓Missing information made visible
  • ✓Manager review when confidence is low
Qexo live
AI

Qualification

High-intent repair request

Qualified · 86
86score

High intent

IntentUrgent repair
ServiceHVAC diagnostic
TimingToday

Missing detail

Confirm service address

03Call and book

Continue the conversation without starting over.

With explicit consent, the voice agent receives the lead context, asks only what is needed, and can help confirm or schedule an appointment using live availability.

  • ✓Company-specific voice and knowledge
  • ✓Appointment-aware follow-up calls
  • ✓Call outcomes, transcript, and analysis
Qexo live
06

Qualification call

Jamie Rivera · 02:18

Completed
Q

Call transcript

AI assistant · Outbound

Q

AI

I'm calling about your HVAC request. Is now a good time?

00:08
JR

Jamie

Yes. The house is getting warmer and we need someone today.

00:17
Q

AI

I have an opening Wednesday at 11:30 AM. Does that work?

00:31
JR

Jamie

That works. The unit is around the side of the house.

00:42
✓

Appointment confirmed

Wed · 11:30 AM · Access notes saved

Analysis ready
04Manage

Give your team one place to act with confidence.

The lead workspace combines the original inquiry, customer history, qualification, calls, and appointments. Managers can step in without reconstructing the story.

  • ✓Complete customer timeline
  • ✓Clear status and recommended action
  • ✓Human control over exceptions
Qexo live
JR

Lead workspace

Jamie Rivera

Ready for call

Customer message

AC stopped cooling this morning. Needs same-day help.

86

Lead score

1:42

Last call

JR

Jamie Rivera

3 timeline events

Next action

READY

Call to confirm service address and access instructions.

Start call

Ready to give every lead a next step?

Build the workflow around your services, rules, and calendar.

Set up your AI front desk

Not another inbox

One workflow from “I need help” to “you’re booked.”

Each step adds useful context to the same customer record, so automation and your team always work from the same story.

01

Respond

Acknowledge the request while the customer is still engaged.

02

Understand

Identify intent, urgency, service fit, and what is still missing.

03

Continue

Give the AI call the context to verify details without repetition.

04

Hand off

Keep exceptions, decisions, and next actions clear for your team.

FAQ

A few useful answers.

Does Qexo replace our phone system?

No. Qexo works alongside your existing phone and scheduling setup. It handles the lead-response and qualification workflow while your team keeps control of operations.

Can every business configure its own agent?

Yes. Each workspace controls its services, availability, qualification rules, knowledge, voice settings, and booking behavior.

What happens when the AI needs a person?

The lead workspace keeps the original request, qualification, call history, transcript-derived details, and next action together so a manager can step in with context.

Can Qexo confirm an appointment after someone books?

Yes. With consent, Qexo can call after a booking to confirm the time, service address, access notes, and other missing details without creating a duplicate appointment.

Do customers know they are speaking with AI?

Qexo is designed for transparent AI-assisted interactions. Businesses can configure disclosure and consent language for their workflows.

Start with your workflow

Turn every new request into a clear next step.

Configure Qexo around your services, qualification rules, availability, and team.

Set up your AI front deskContact us